ADDITIONAL 15% OFF OVER N$49 (SITEWIDE) | CODE: CC15 | SHOP NOW

New Year Sale 2025! UP TO 85% OFF CANVAS PRINTS + BUY 2, GET 1 FREE (SITEWIDE) | CODE: B2G1 | VIEW MORE OFFERS

Most Asked Questions About Custom Rugs

Can I get a preview of my custom rug before I place my order?

Yes, it is possible. Get a preview of how your custom rug will look before you place your order. You can make changes in the design, if required. Thus, you will receive a fully satisfied order.

What is the expected delivery time for my custom rug?

Although delivery times vary based on size and design, most orders are made and shipped within 3–7 business days.

Is it possible to wash my custom-made rug?

You can clean our customizable rugs easily because they are made with easy care in mind. You can machine wash or spot clean many of these items to keep them looking good.

Do custom rugs differ from custom carpet rugs in any way?

A custom rug usually fits smaller areas, whereas a custom carpet rug can be larger and is designed to cover more space. You can choose from either option depending on your design preferences.

Do you offer pet-friendly custom rugs?

Of course! Our custom-printed rugs have pet-compatible material options. They are stain-resistant and easy to clean. This makes them the perfect choice for homes with pets.